Frequently Asked Questions (FAQ)

1. What is Kill Frames AI Montage Editor?

Kill Frames AI Montage Editor is a service that allows you to upload gameplay footage, which is analyzed by our AI to detect kills and create a montage. The service offers various subscription plans to suit different needs.

2. How does the subscription work?

We offer three subscription plans: Free, Basic, and Premium. The Free Plan allows for one montage per week with a watermark, while the Basic and Premium Plans offer unlimited montages, with the Premium Plan removing the watermark.

3. Can I cancel my subscription?

Yes, you can cancel your subscription at any time. The cancellation will take effect at the end of the current billing cycle. You will continue to have access to the service until the end of the cycle, after which your account will revert to the Free Plan.

4. What is your refund policy?

Unfortunately, we do not offer refunds. Running inference on servers is costly, and once a montage is created, the resources have already been utilized. We recommend trying the Free Plan first to ensure the service meets your needs before committing to a paid plan.

5. Is my uploaded footage secure?

Yes, we take your privacy and security seriously. Your uploaded footage is used solely for the purpose of creating montages and improving our AI models. We do not share your footage with third parties, except for service providers who assist in operating the service.

6. Can I use the AI-generated montages freely?

Yes, the AI-generated montages are your property to use and share as you see fit. While we may use your montage for further AI training, we will not upload or distribute it on platforms like YouTube without your permission.

7. How can I contact support?

If you have any questions or need assistance, please contact us at support@killframes.com. Our support team is here to help you with any issues or concerns you may have.